Facebook is unveiling a new feature that should make it easier for businesses to stay on top of conversations across Facebook, Facebook Messenger and Instagram. Benji Shomair, Facebook’s global head of Pages, described the new functionality as “one of our most frequent requests.” Previously, if a businesses wanted to respond to customers on Facebook and Instagram, they had… Read Moresource https://techcrunch.com/2016/11/15/facebook-launches-a-unified-inbox-for-businesses-on-facebook-messenger-and-instagram/?ncid=rss
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