Saturday 30 March 2019

Mark Zuckerberg actually calls for regulation of content, elections, privacy

It’s been a busy day for Facebook exec op-eds. Earlier this morning, Sheryl Sandberg broke the site’s silence around the Christchurch massacre, and now Mark Zuckerberg is calling on governments and other bodies to increase regulation around the sorts of data Facebook traffics in. He’s hoping to get out in front of heavy-handed regulation and get a seat at the table shaping it.

The founder published a letter simultaneously on his own page and The Washington Post, the latter of which is an ideal way to get your sentiments on every desk inside the beltway. In the wake a couple of years that have come with black eyes and growing pains, Zuckerberg notes that if he had it to do over again, he’d ask for increased external scrutiny in four key areas:

  • Harmful content – He wants overarching rules and benchmarks social apps can be measured by
  • Election integrity – He wants clear government definitions of what constitutes a political or issue ad
  • Privacy – He wants GDPR-style regulations globally that can impose sanctions on violators
  • Data portability – He wants users to be able to bring their info from one app to another

The story of why the letter breaks down each doubles as kind of recent history of the social network. Struggles and missteps have defined much of Facebook’s last few years, with several controversies often swirling around the social network at once. Not every CEO gets asked to testify in front of Congress. Facebook houses and controls an incredible collection of data, playing a key role in everything from ad targeting and interpersonal relationships to news cycles and elections.

I’ve spent most of the past two years focusing on issues like harmful content, elections integrity and privacy. I think…

Posted by Mark Zuckerberg on Saturday, March 30, 2019

“Lawmakers often tell me we have too much power over speech, and frankly I agree,” Zuckerberg writes, three days after issuing a blanket ban on “white nationalism” and “white separatism.” He goes on to describe the company’s work with various governments, along with its development of independent oversight committee, before anyone can accuse the company of completely passing the buck.

“One idea is for third-party bodies to set standards governing the distribution of harmful content and to measure companies against those standards,” Zuckerberg writes, “Regulation could set baselines for what’s prohibited and require companies to build systems for keeping harmful content to a bare minimum.”

Zuckerberg goes on to encourage increased legislation around election tampering and political advertisements. Notably, the U.S. Department of Housing and Urban Development hit Facebook earlier this week with charges that its targeted ads violate the Fair Housing Act.

The op-ed rings somewhat hollow, though, because there’s plenty that Facebook could do to improve in these four areas without help from the government.

Facebook’s harmful content policies have long been confusing, inconsistent, and isolated. For example, Infowars conspiracy theorist Alex Jones was removed from Facebook but not from Instagram. Meanwhile, bad actors can just hop between social networks to spread problematic posts. Facebook should apply enforcement of its policies across its whole family of apps, publicly work through its logic for why it does or doesn’t remove things instead of having those discussions leak, and cooperate better with fellow social networks to coordinate blanket takedowns of the worst offenders.

As for election integrity, Facebook made a big advance this week by placing all active and old inactive political ad campaigns into keyword-searchable Ad Library. But after pressure from news publishers who didn’t want their ads promoting politicized articles to be included beside traditional campaign ads, Facebook exempted them. Those ads can still influence the electorate, and while they should be classified separately, they should still be archived for research.

On privacy, well, there’s a ton to be done. One major area where it could improve is allowing people to more completely opt out of search, including by their phone number, to avoid stalkers. And better controls should be available for how Facebook uses your contact info when uploaded in the address books of other users.

Finally, with data portability, Facebook has been dragging its feet. A year ago, we published a deep dive into how Facebook only lets you export your social graph as a list of friends’ names which can’t be easily used to find them on other social networks. Facebook must make its social graph truely interoperable so users don’t lose their community if they switch apps. That would coerce Facebook to treat users better since leaving would actually be a viable option.

Taking these steps would show regulators that Zuckerberg isn’t just paying lip service in hopes of getting a more lenient sentence. It would demonstrate he’s ready to make change that serves society.



source https://techcrunch.com/2019/03/30/mark-zuckerberg-actually-calls-for-regulation-around-content-elections-privacy/

Friday 29 March 2019

Snap CEO’s sister Caroline Spiegel starts a no-visuals porn site

If you took the photos and videos out of pornography, could it appeal to a new audience? Caroline Spiegel’s first startup Quinn aims to bring some imagination to adult entertainment. Her older brother, Snapchat CEO Evan Spiegel, spent years trying to convince people his app wasn’t just for sexy texting. Now Caroline is building a website dedicated to sexy text and audio. The 22-year-old college senior tells TechCrunch that on April 13th she’ll launch Quinn, which she describes as “a much less gross, more fun Pornhub for women”.

TechCrunch checked out Quinn’s private beta site, which is pretty bare bones right now. Caroline tells us she’s already raised under a million dollars for the project. But given her brother’s success spotting the next generation’s behavior patterns and turning them into beloved products, Caroline might find investors are eager to throw cash at Quinn. That’s especially true given she’s taking a contrarian approach. There will be no imagery on Quinn.

Caroline explains that “There’s no visual content on the site– just audio and written stories. And the whole thing is open source, so people can submit content and fantasies, etc. Everything is vetted by us before it goes on the site.” Caroline is building Quinn with a three-woman team of her best friends she met while at college at Stanford including Greta Meyer, though they plan to relocate to LA after graduation.

“His dream girl was named ‘Quinn'”

The idea for Quinn sprung from a deeply personal need. “I came up with it because I had to leave Stanford my junior year because i was struggling with anorexia and sexual dysfunction that came along with that” Caroline tells me. “I started to do a lot of research into sexual dysfunction cures. There are about 30 FDA-approved drugs for sexual dysfunction for men but zero for women and that’s a big bummer.”

She believes there’s still a stigma around women pleasuring themselves, leading to a lack of products offering assistance. Sure, there are plenty of porn sites but few are explicitly designed for women, and fewer stray outside of visual content. Caroline says photos and videos can create body image pressure, but with text and audio, anyone can imagine themselves in a scene. “Most visual media perpetuates the male gaze . . . all mainstream porn tells one story . . . You don’t have to fit one idea of what a woman should look like.”

That concept fits with the startup’s name “Quinn”, which Caroline says one of her best guy friends thought up. “He said this girl he met — his dream girl — was named ‘Quinn.'”

Caroline took to Reddit and Tumblr to find Quinn’s first creators. Reddit stuck to text and links for much of its history, fostering the kinky literature and audio communities. And when Tumblr banned porn in December, it left a legion of adult content makers looking for a new home. “Our audio ranges from guided masturbation to overheard sex, and there’s also married stories. It’s literally everything. Different strokes for different for folks, know what I mean?” Caroline says with a cheeky laugh.

To establish its brand, Quinn is running social media influencer campaigns where “The basic idea is to make people feel like it’s okay to experience pleasure. It’s hard to make something like masturbation cool, so that’s a little bit of a lofty goal. We’re just trying to make it feel okay, and even more okay than it is for men.”

As for the business model, Caroline’s research found younger women were embarrassed to pay for porn. Instead Quinn plans to run ads, though there could be commerce opportunities too. And since the site doesn’t bombard users with nude photos or hardcore videos, it might be able to attract sponsors that most porn sites can’t.

Evan is “very supportive”

Until monetization spins up, Quinn has the sub-$1 million in funding that Caroline won’t reveal the source of, though she confirms it’s not from her brother. “I wouldn’t say that he’s particularly involved other than he’s one of the most important people in my life and I talk to him all the time. He gives me the best advice I can imagine” the younger sibling says. “He doesn’t have any qualms, He’s very supportive.”

Quinn will need all the morale it can get, as Caroline bluntly admits “we have a lot of competitors”. There’s the traditional stuff like Pornhub, user generated content sites like Make Love Not Porn, and spontaneous communities like on Reddit. She calls $5 million-funded audio porn startup Dipsea “an exciting competitor” though she notes that “we sway a little more erotic than they do, but we’re so supportive of their mission.” How friendly.

Quinn’s biggest rival will likely be outdated but institutionalized site Literotica, which SimilarWeb ranks as the 60th most popular adult website, 631st most visited site overall, showing it gets 53 million hits per month. But the fact that Literotica looks like a web 1.0 forum yet has so much traffic signals a massive opportunity for Quinn. With rules prohibiting Quinn from launching native mobile apps, it will have to put all its effort into making its website stand out if it’s going to survive.

But more than competition, Caroline fears that Quinn will have to convince women to give its style of porn a try. “Basically, there’s this idea that for men, masturbation is an innate drive and for women it’s a ‘could do without it, could do with it’. Quinn is going to have to make a market alongside a product and that terrifies me” Caroline says, her voice building with enthusiasm. “But that’s what excites me the most about it, because what I’m banking on is if you’ve never had chocolate before, you don’t know. But once you have it, you start craving it. A lot of women haven’t experienced raw, visceral pleasure before, [but once we help them find it] we’ll have momentum.”

Most importantly, Quinn wants all women to feel they have rightful access to whatever they fancy. “It’s not about deserving to feel great, You don’t have to do Pilates to use this. You don’t have to always eat right. There’s no deserving with our product. Our mission is for women to be more in touch with themselves and feel fucking great. It’s all about pleasure and good vibes.”



source https://techcrunch.com/2019/03/29/quinn-porn-caroline-spiegel/

The One-Hour Guide to SEO: Searcher Satisfaction - Whiteboard Friday

Thursday 28 March 2019

Facebook’s handling of Alex Jones is a microcosm of its content policy problem

A revealing cluster of emails leaked to Business Insider offers a glimpse at how Facebook decides what content is objectionable in high profile cases. In this instance, a group of executives at Facebook went hands on in determining if an Alex Jones Instagram post violated the platform’s terms of service or not.

As Business Insider reports, 20 Facebook and Instagram executives hashed it out over the Jones post, which depicted a mural known as “False Profits” by the artist Mear One. Facebook began debating the post after it was flagged by Business Insider for kicking up anti semitic comments on Wednesday.

The company removed 23 of 500 comments on the post that it interpreted to be in clear violation of Facebook policy. Later in the conversation, some of the UK-based Instagram and Facebook executives on the email provided more context for their US-based peers.

Last year, a controversy over the same painting erupted when British politician Jeremy Corbyn argued in support of the mural’s creator after the art was removed from a wall in East London due what many believed to be antisemitic overtones. Because of that, the image and its context are likely better known in the UK, a fact that came up in Facebook’s discussion over how to handle the Jones post.

“This image is widely acknowledged to be anti-Semitic and is a famous image in the UK due to public controversy around it,” one executive said. “If we go back and say it does not violate we will be in for a lot criticism.”

Ultimately, after some back and forth, the post was removed.

According to the emails, Alex Jones’ Instagram account “does not currently violate [the rules]” as “an IG account has to have at least 30% of content violating at any given time as per our regular guidelines.” That fact might prove puzzling once you know that Alex Jones got his main account booted off Facebook itself in 2018 — and the company did another sweep for Jones-linked pages last month.

Whether you agree with Facebook’s content moderation decisions or not, it’s impossible to argue that they are consistently enforced. In the latest example, the company argued over a single depiction of a controversial image even as the same image is literally for sale by the artist elsewhere on both on Instagram and Facebook. (As any Facebook reporter can attest, these inconsistencies will probably be resolved shortly after this story goes live.)

The artist himself sells its likeness on a t-shirt on both Instagram and Facebook and numerous depictions of the same image appear on various hashtags. And even after the post was taken down, Jones displayed it prominently in his Instagram story, declaring that the image “is just about monopoly men and the class struggle” and decrying Facebook’s “crazy-level censorship.”

It’s clear that even as Facebook attempts to make strides, its approach to content moderation remains reactive, haphazard and probably too deeply preoccupied with public perception. Some cases of controversial content are escalated all the way to the top while others languish, undetected. Where the line is drawn isn’t particularly clear. And even when high profile violations are determined, it’s not apparent that those case studies meaningfully trickle down clarify smaller, everyday decisions by content moderators on Facebook’s lower rungs.

As always, the squeaky wheel gets the grease — but two billion users and reactive rather than proactive policy enforcement means that there’s an endless sea of ungreased wheels drifting around. This problem isn’t unique to Facebook, but given its scope, it does make the biggest case study in what can go wrong when a platform scales wildly with little regard for the consequences.

Unfortunately for Facebook, it’s yet another lose-lose situation of its own making. During its intense, extended growth spurt, Facebook allowed all kinds of potentially controversial and dangerous content to flourish for years. Now, when the company abruptly cracks down on accounts that violate its longstanding policies forbidding hate speech, divisive figures like Alex Jones can cry censorship, roiling hundreds of thousands of followers in the process.

Like other tech companies, Facebook is now paying mightily for the worry-free years it enjoyed before coming under intense scrutiny for the toxic side effects of all that growth. And until Facebook develops a more uniform interpretation of its own community standards — one the company enforces from the bottom up rather than the top down — it’s going to keep taking heat on all sides.



source https://techcrunch.com/2019/03/28/instagram-alex-jones-business-insider-leaked-email/

Facebook launches searchable transparency library of all active ads

Now you can search Facebook for how much Trump has spent on ads in the past year, which Pages’ ads reference immigration or what a Page’s previous names were. It’s all part of Facebook’s new Ad Library launching today that makes good on its promise to increase transparency after the social network’s ads were used to try to influence the 2016 U.S. presidential elections.

Facebook’s Ads Archive that launched in May 2018 previously only included ads related to politics or policy issues, but now shows all active ads about anything, as well as inactive political and issue ads. It displays Page creation dates, mergers with other Pages, Page name changes and where a Page is managed from, and the option to report an ad for policy violations — all of which will be visible on a new Page Transparency tab on all Pages. Users can search political and issue ads by keyword or other ads by Page name, and Facebook will lend a hand with auto-fill suggestions and previous searches. The Library also displays Pages’ total political ads in the past week or since May 2018. And in mid-May, Facebook will move to offering daily downloadable Ad Library reports as well as monthly and quarterly ones instead of just weekly ones as it currently does.

The improved transparency could allow researchers, government investigators, journalists or anyone play watchdog to ensure ads aren’t being misused to spread misinformation, suppress voting, exacerbate polarization or otherwise be sketchy.

Facebook stopped short of putting all expired and inactive non-political ads in the archive. It wouldn’t say why, but some advertisers have expressed concern that it could let competitors copy their messaging and targeting strategies. Another exemption will be news publishers, who teamed up to complain that sticking “Paid for by” labels on their ads promoting their political coverage made them look like they were campaigning for a certain side. Facebook exempted U.K. publishers in November, and now Facebook will use third-party lists of legitimate U.S. publishers to exempt their ads from the labels and Politics tab of the Ad Library as well.

Facebook is also bringing its political ad labeling to the whole European Union after launching in the U.K. in October. Political and issue ad buyers will have to submit documents and pass technical checks to verify their location and identity that will be reviewed by automated systems and audited by users who can report ads without proper labels. The goal is to prevent people from outside of a country from using ads to meddle in different nations’ elections. Facebook will also add a “Paid for by” label to all political and issue ads on Facebook and Instagram and place active and inactive ones in the Ad Library. The labels will review who bought the ad, their contact details, the budget for that ad, how many people saw it and the age, location and gender demographic details.

Facebook notes that it now has transparency tools revving up in Brazil, India, Ukraine and Israel as those nations prepare for elections. Facebook plans to have political and issue ad-transparency tools available globally by the end of June.

Meanwhile, Facebook is expanding researchers’ and developers’ programmatic access to Ad Library API, which was previously in closed beta. Now anyone with a Facebook developer account who goes through the Identity Confirmation process and agrees to the platform terms of service can use software to sift through and spot trends in the data. To prevent another Cambridge Analytica situation, Facebook tells TechCrunch it will impost rate limits on the API, but won’t disclose them to ensure bad actors can’t toe the line. When asked how else Facebook would safeguard the API given people don’t necessarily abide by the TOS, Satwik Shukla, product manager on the Business Integrity team at Facebook, told me, “this is why we have the Identity Verification process in place. We want to know the identity of someone accessing the data so if they do abuse our platform terms of service . . . we have the ability to revoke access.”

One fascinating move here is that the Ad Library and reports can be accessed even if you don’t have a Facebook account. That could ward off some critics and Congress members who’ve ragged on Facebook for requiring users sign up to access transparency information or stop it from collecting data on them.

Between the depth and convenience of access to Facebook ad data, watchdogs could spot problematic campaigns before influencing too much of the electorate. If someone spots a campaign trying to convince people they can vote by text message, that the Pope endorsed Trump or that are purposefully stoking anger to boost engagement, they could flag the ads to Facebook for removal.

As Facebook being charged with housing discrimination by the U.S. Department of Housing and Urban Development today proves, Facebook has repeatedly failed to stop problematic ads on its own. By opening itself up to assistance, it might not alleviate scrutiny, but at least all the eyes on it can help battle election interference and other abuse.



source https://techcrunch.com/2019/03/28/facebook-ads-library/

Facebook needs a white hat Cambridge Analytica

Twitter introduces a battery-saving ‘Lights Out’ dark-mode option

As promised back in January by Twitter CEO Jack Dorsey, the company today is rolling out an even darker version of the app’s existing dark mode. Before, Twitter’s dark theme was more of a blue-ish shade instead of a true black, which not everyone seemed to like. Now, there’s an optional setting that makes the current dark mode more of a pitch black.

To use the new feature, you’ll first visit the Twitter app’s “Settings and Privacy” section, then click on “Display and Sound.” From there, you can toggle on the “Dark Mode,” which enables the current blue-black theme.

A second option, “Lights Out,” is also offered. If checked, dark mode ditches the blue tones and becomes black instead.

It’s an interesting choice to not just darken the existing theme, but rather introduce a third option. Most apps offering a dark mode don’t do this — they just offer a bright, white theme and another darker one. Twitter — which doesn’t always do things by the book, to say the least — has gone a different route.

A tweak to the dark mode may seem like a minor adjustment to be concerned with, but dark modes today have grown in popularity as larger phone screens became the norm — particularly because they can help to conserve battery life on high-end OLED devices. (And especially on apps used as regularly as Twitter!)

Some people also feel a dark mode is just easier on the eyes when apps are used for long stretches of time.

The topic of dark modes even made its way to The Wall Street Journal, which made a case for darker themes becoming standard not only for the battery benefits, but also because they may help lessen device addiction and improve sleep.

Today, a number of apps support dark themes, including YouTube, Google, Medium, Reddit, Instapaper, Pocket, iBooks, Kindle, Google Maps, Waze and others. WhatsApp is also reportedly working on a dark mode, according to recent reports.

Dorsey first announced Twitter’s plans for a new dark mode a few months ago, in response to a customer complaint that called Twitter’s dark mode a “weird blue.”

Twitter says the new Lights Out mode is rolling out today. It has also added an “automatic” dark mode based on timezones on iOS.



source https://techcrunch.com/2019/03/28/twitters-introduces-a-battery-saving-lights-out-dark-mode-option/

Twitter introduces a battery-saving ‘Lights Out’ dark mode option

As promised back in January by Twitter CEO Jack Dorsey, the company today is rolling out an even darker version of the app’s existing dark mode. Before, Twitter’s dark theme was more of a blue-ish shade instead of a true black, which not everyone seemed to like. Now, there’s an optional setting that makes the current dark mode more of a pitch black.

To use the new feature, you’ll first visit the Twitter app’s “Settings and Privacy” section, then click on “Display and Sound.” From there, you can toggle on the “Dark mode” which enables the current blue-black theme.

A second option, “Lights out” is offered below. If checked, dark mode ditches the blue tones and becomes black instead.

It’s an interesting choice to not just darken the existing theme, but rather introduce a third option. Most apps offering a dark mode don’t do this – they just offer a bright, white theme and another darker one. Twitter – which doesn’t always do things by the book to say the least – has gone a different route.

A tweak to the dark mode may seem like a minor adjustment to be concerned with, but dark modes today have grown in popularity as larger phone screens became the norm – particularly because they can help to conserve battery life on high-end OLED devices. (And especially on apps used as regularly as Twitter!)

Some people also feel a dark mode is just easier on the eyes when apps are used for long stretches of time.

The topic of dark modes even made its way to The Wall Street Journal which made a case for darker themes becoming standard not only for the battery benefits, but also because they may help lessen device addiction and improve sleep.

Today, a number of apps support dark themes including YouTube, Google, Medium, Reddit, Instapaper, Pocket, iBooks, Kindle, Google Maps and Waze, and others. WhatsApp is also reportedly working on a dark mode, according to recent reports.

Dorsey first announced Twitter’s plans for a new dark mode a few months ago, in response to a customer complaint which called Twitter’s dark mode a “weird blue.”

Twitter says the new Lights Out mode is rolling out today.



source https://techcrunch.com/2019/03/28/twitters-introduces-a-battery-saving-lights-out-dark-mode-option/

The One-Hour Guide to SEO: Keyword Research - Whiteboard Friday

HUD hits Facebook with housing discrimination charges over ad targeting

The U.S. Department of Housing and Urban Development this morning hit Facebook with charges of housing discrimination. The filing states that the the online giant has violated the Fair Housing Act through its ad targeting tools, which allow sellers to limit listings based on categories like race, sex and nation of origin.

The charges are the result of an investigation initiated in August of last year, investigating a formal complaint that homesellers and landlords can target ads across a broad range of different categories.

“Facebook is discriminating against people based upon who they are and where they live,” HUD Secretary Ben Carson said in a statement tied to the news. “Using a computer to limit a person’s housing choices can be just as discriminatory as slamming a door in someone’s face.”

Facebook said it was “surprised” by the decision, in a statement offered to TechCrunch. A spokesperson for the company went on to discuss “significant steps” taken to above the discrimination detailed in HUD’s filing.

“Last year we eliminated thousands of targeting options that could potentially be misused, and just last week we reached historic agreements with the National Fair Housing Alliance, ACLU, and others that change the way housing, credit, and employment ads can be run on Facebook,” the company says. “While we were eager to find a solution, HUD insisted on access to sensitive information – like user data – without adequate safeguards. We’re disappointed by today’s developments, but we’ll continue working with civil rights experts on these issues.”

Last week, the social network avoided legal woes by reaching an agreement with The ACLU, Outten & Golden LLC and the Communications Workers of America. The deal is designed to help adhere to section VII of the Civil Rights Act of 1964, with Facebook removing gender, age and race-based targeting from housing and employment ads and creating a new one-stop portal for listings.



source https://techcrunch.com/2019/03/28/hud-hits-facebook-with-housing-discrimination-charges-over-ad-targeting/

How to Design an SEO Quiz for Your Prospective SEO Manager

Wednesday 27 March 2019

Twitter ‘took over’ a user’s account and joked about reading their DMs

At a time when tech giants have come under fire for failing to protect the private data of their users, Twitter took over one of its users’ accounts for fun and then tweeted jokes about reading the account’s private messages. The account, to be clear, was willingly volunteered for this prank by social media consultant Matt Navarra, who’s well-known in some Twitter circles for being among the first to spot new features on social media platforms like Twitter and Facebook.

In fact, TechCrunch itself has credited Navarra on a number of occasions for his tweets about features like Twitter’s new camera, Facebook’s “time spent” dashboard, Facebook’s “Explore” feed, Instagram’s “Do Not Disturb” setting and more. Several other tech news sites have done the same, which means Navarra’s private messages (direct messages, aka DMs) probably included a lot of conversations between himself and various reporters.

He’s also regularly tipped off about upcoming features or those in testing on sites like Twitter. One could assume he has regular conversations with his network of tipsters through DMs, as well.

Initially, we believed the whole “account takeover” was just a joke — perhaps a case of Navarra poking fun at himself and his own obsession with social media. After all, “takeovers” are a common social media stunt these days, particularly on Instagram Stories. But they usually involve an individual posting for a brand — not a brand posting for an individual.

Navarra had the idea on Monday, and tweeted out a call for someone to run his account for a day.

He tells TechCrunch he had a tragic incident in his family, and offered the chance for someone else to tweet as him for the day so he could take a day away from Twitter. He also thought it could be fun. (Twitter tells us he remained logged in while the company was tweeting from his account, however.)

Navarra says he was surprised that Twitter volunteered for the job, and he agreed to give them control. Most of his followers — fellow social media enthusiasts — were excited and amused about the plan, which they touted as “epic,” “gold” and a “great idea!

Navarra on Tuesday tweeted out photos of himself handing over his account key to Twitter in a DM thread.

On Tuesday, Twitter began tweeting as Navarra. This mostly involved some gentle roasting — like tweets about muting people asking for an “edit” button, and other nonsense. Twitter said then it was going to tweet out some of Navarra’s drafts, and posted things like “who has a Google Wave code?” and something about BBM, among other things. (Navarra says these were fake — not real drafts.)

But other jokes were less funny. Twitter said it was reading Navarra’s DMs, for example.

(At the time of posting, these embedded tweets were posted from “Tweet Navarra” as Twitter temporarily changed the account name while it was tweeting as Matt. But it’s since been changed back, so these embeds show the current account name, “Matt Navarra.”)

The company then posted a screenshot of his Direct Message inbox to poke fun at the fact that he had DM’d with an account called “Satan,” in one incident.

Navarra played along, joking from his new account for the day @realmattnavarra for Twitter to “ignore that DM from Zuck.”

While I personally had not DM’d Navarra anything compromising, I can’t speak for everyone who had ever messaged him. Even if Navarra had signed up to have his account taken over, those he messaged with had not volunteered to have their privacy violated. And though my conversations with him were innocuous, it was disconcerting to know that my message history with a private individual was accessible by someone at Twitter.

Reached for comment, Navarra claims his “DMs were all deleted” before Twitter entered his account. Unfortunately, there’s no way to verify this, as DM deletion on Twitter is one-sided. That means that even if he deleted the DMs, the person who sent them could still view them in their own inbox.

It also appears from the screenshot Twitter posted that the entire inbox hadn’t been wiped.

At the end of the day, Navarra may have been misguided with this stunt — perhaps he should have first demonstrated that he had cleaned out his inbox by posting a tweet of it being empty — but he is not a public social media company. It’s completely nuts that Twitter thought this was a funny idea.

Whether or not Twitter actually saw private conversations, it’s bad optics for the company to take over a user’s account for a lark, then joke about violating users’ privacy at a time when tech giants like Facebook and Google are under threat of increased regulations for not taking care of users’ private data.

Twitter did not provide a comment, but confirmed it logged into Navarra’s account for a few hours for the takeover in the hopes of starting fun conversations with his followers.



source https://techcrunch.com/2019/03/27/twitter-took-over-a-users-account-and-joked-about-reading-their-dms/

MozCon 2019: The Initial Agenda

Posted by cheryldraper


We’ve got three months and some change before MozCon 2019 splashes onto the scene (can you believe it?!) Today, we’re excited to give you a sneak preview of the first batch of 19 incredible speakers to take the stage this year.

With a healthy mix of fresh faces joining us for the first time and fan favorites making a return appearance, our speaker lineup this year is bound to make waves. While a few details are still being pulled together, topics range from technical SEO, content marketing, and local search to link building, machine learning, and way more — all with an emphasis on practitioners sharing tactical advice and real-world stories of how they’ve moved the needle (and how you can, too.)

Still need to snag your ticket for this sea of actionable talks? We've got you covered:

Register for MozCon

The Speakers

Take a gander at who you'll see on stage this year, along with some of the topics we've already worked out:

Sarah Bird

CEO — Moz

Welcome to MozCon 2019 + the State of the Industry

Our vivacious CEO will be kicking things off early on the first day of MozCon with a warm welcome, laying out all the pertinent details of the conference, and getting us in the right mindset for three days of learning with a dive into the State of the Industry.


Casie Gillette

Senior Director, Digital Marketing — KoMarketing

Making Memories: Creating Content People Remember

We know that only 20% of people remember what they read, but 80% remember what they saw. How do you create something people actually remember? You have to think beyond words and consider factors like images, colors, movement, location, and more. In this talk, Casie will dissect what brands are currently doing to capture attention and how everyone, regardless of budget or resources, can create the kind of content their audience will actually remember.


Ruth Burr Reedy

Director of Strategy — UpBuild

Human > Machine > Human: Understanding Human-Readable Quality Signals and Their Machine-Readable Equivalents

The push and pull of making decisions for searchers versus search engines is an ever-present SEO conundrum. How do you tackle industry changes through the lens of whether something is good for humans or for machines? Ruth will take us through human-readable quality signals and their machine-readable equivalents and how to make SEO decisions accordingly, as well as how to communicate change to clients and bosses.


Wil Reynolds

Founder & Director of Digital Strategy — Seer Interactive

Topic: TBD

A perennial favorite on the MozCon stage, we’re excited to share more details about Wil’s 2019 talk as soon as we can!


Dana DiTomaso

President & Partner — Kick Point

Improved Reporting & Analytics within Google Tools

Covering the intersections between some of our favorite free tools — Google Data Studio, Google Analytics, and Google Tag Manager— Dana will be deep-diving into how to improve your reporting and analytics, even providing downloadable Data Studio templates along the way.


Paul Shapiro

Senior Partner, Head of SEO — Catalyst, a GroupM and WPP Agency

Redefining Technical SEO

It’s time to throw the traditional definition of technical SEO out the window. Why? Because technical SEO is much, much bigger than just crawling, indexing, and rendering. Technical SEO is applicable to all areas of SEO, including content development and other creative functions. In this session, you’ll learn how to integrate technical SEO into all aspects of your SEO program.


Shannon McGuirk

Head of PR & Content — Aira Digital

How to Supercharge Link Building with a Digital PR Newsroom

Everyone who’s ever tried their hand at link building knows how much effort it demands. If only there was a way to keep a steady stream of quality links coming in the door for clients, right? In this talk, Shannon will share how to set up a "digital PR newsroom" in-house or agency-side that supports and grows your link building efforts. Get your note-taking hand ready, because she’s going to outline her process and provide a replicable tutorial for how to make it happen.


Russ Jones

Marketing Scientist — Moz

Topic: TBD

Russ is planning to wow us with a talk he’s been waiting years to give — we’re still hashing out the details and can’t wait to share what you can expect!


Dr. Pete Meyers

Marketing Scientist — Moz

How Many Words is a Question Worth?

Traditional keyword research is poorly suited to Google's quest for answers. One question might represent thousands of keyword variants, so how do we find the best questions, craft content around them, and evaluate success? Dr. Pete dives into three case studies to answer these questions.


Cindy Krum

CEO — MobileMoxie

Fraggles, Mobile-First Indexing, & the SERP of the Future

Before you ask: no, this isn’t Fraggle Rock, MozCon edition! Cindy will cover the myriad ways mobile-first indexing is changing the SERPs, including progressive web apps, entity-first indexing, and how "fraggles" are indexed in the Knowledge Graph and what it all means for the future of mobile SERPs.


Ross Simmonds

Digital Strategist — Foundation Marketing

Keyword's Aren't Enough: How to Uncover Content Ideas Worth Chasing

Many marketers focus solely on keyword research when crafting their content, but it just isn't enough these days if you want to gain a competitive edge. Ross will share a framework for uncovering content ideas leveraged from forums, communities, niche sites, good old-fashioned SERP analysis, and more, tools and techniques to help along the way, and exclusive research surrounding the data that backs this up.


Britney Muller

Senior SEO Scientist — Moz

Topic: TBD

Last year, Britney rocked our socks off with her presentation on machine learning and SEO. We’re still ironing out the specifics of her 2019 talk, but suffice to say it might be smart to double-up on socks.


Mary Bowling

Co-Founder — Ignitor Digital

Brand Is King: How to Rule in the New Era of Local Search

Get ready for a healthy dose of all things local with this talk! Mary will deep-dive into how the Google Local algorithm has matured in 2019 and how marketers need to mature with it; how the major elements of the algo (relevance, prominence, and proximity) influence local rankings and how they affect each other; how local results are query dependent; how to feed business info into the Knowledge Graph; and how brand is now "king" in Local Search.


Darren Shaw

Founder — Whitespark

From Zero to Local Ranking Hero

From zero web presence to ranking hyper-locally, Darren will take us along on the 8-month-long journey of a business growing its digital footprint and analyzing what worked (and didn’t) along the way. How well will they rank from a GMB listing alone? What about when citations were added, and later indexed? Did having a keyword in the business name help or harm, and what changes when they earn a few good links? Buckle up for this wild ride as we discover exactly what impact different strategies have on local rankings.


Andy Crestodina

Co-Founder / Chief Marketing Officer — Orbit Media

What’s the Most Effective Content Strategy?

There’s so much advice out there on how to craft a content strategy that it can feel scattered and overwhelming. In his talk, Andy will cover exactly which tactics are the most effective and pull together a cohesive story on just what details make for an effective and truly great content strategy.


Luke Carthy

Digital Lead — Excel Networking

Killer CRO and UX Wins Using an SEO Crawler

CRO, UX, and an SEO crawler? You read that right! Luke will share actionable tips on how to identify revenue wins and impactful low-hanging fruit to increase conversions and improve UX with the help of a site crawler typically used for SEO, as well as a generous helping of data points from case studies and real-world examples.


Joy Hawkins

Owner — Sterling Sky Inc.

Factors that Affect the Local Algorithm that Don't Impact Organic

Google’s local algorithm is a horse of a different color when compared with the organic algo most SEOs are familiar with. Joy will share results from a SterlingSky study on how proximity varies greatly when comparing local and organic results, how reviews impact ranking (complete with data points from testing), how spam is running wild (and how it negatively impacts real businesses), and more.


Heather Physioc

Group Director of Discoverability — VMLY&R

Mastering Branded Search

Doing branded search right is complicated. “Branded search” isn't just when people search for your client’s brand name — instead, think brand, category, people, conversation around the brand, PR narrative, brand entities/assets, and so on. Heather will bring the unique twists and perspectives that come from her enterprise and agency experience working on some of the biggest brands in the world, providing different avenues to go down when it comes to keyword research and optimization.

See you at MozCon?

We hope you’re as jazzed as we are for July 15th–17th to hurry up and get here. And again, if you haven’t grabbed your ticket yet, we’ve got your back:

Grab your MozCon ticket now!

Has speaking at MozCon been on your SEO conference bucket list? If so, stay tuned — we’ll be starting our community speaker pitch process soon, so keep an eye on the blog in the coming weeks!


Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!



source https://moz.com/blog/mozcon-2019-agenda

Facebook is finally banning white supremacy that goes by other names

Facebook is abandoning a longstanding policy of allowing white supremacy to flourish on its platform under the guise of terms like white nationalism and white separatism.

Motherboard first reported that the decision came out of a conversation on platform moderation out of Facebook’s Content Standards Forum yesterday and will go into effect next week. Under the new rules, detailed in a Facebook Newsroom post, the company will direct users who search for content related to white supremacy to Life After Hate, an organization that helps individuals leave violent far-right groups.

As Facebook explains in its Newsroom post:

“… Over the past three months our conversations with members of civil society and academics who are experts in race relations around the world have confirmed that white nationalism and separatism cannot be meaningfully separated from white supremacy and organized hate groups. Our own review of hate figures and organizations – as defined by our Dangerous Individuals & Organizations policy – further revealed the overlap between white nationalism and separatism and white supremacy. Going forward, while people will still be able to demonstrate pride in their ethnic heritage, we will not tolerate praise or support for white nationalism and separatism.

As we wrote last year, Facebook foolishly took the distinction between white nationalism and white supremacy seriously even while most white supremacists don’t. For hate groups, hiding behind the guise of a slightly more benign term like white nationalism is a very useful way to obscure the fact that many of these superficially disparate ideologies have nearly total ideological overlap.

Last year, leaked internal documents revealed that Facebook policy formally distinguished between white supremacy and white nationalism. That misguided policy failed to see that white nationalism, white pride, and white separatism are guises for and generally synonymous with the ideals set forth by white supremacy, a dangerous form of race-motivated radicalism that inspires hate-based violence.

Image via Facebook

Six months ago, Facebook indicated that it would review its policy on white nationalism and white separatism after speaking with civil rights groups that decried the company’s stance toward forms of white supremacy on its platform.

“Color Of Change alerted Facebook years ago to the growing dangers of white nationalists on its platform, and today, we are glad to see the company’s leadership take this critical step forward in updating its policy on white nationalism,” Color Of Change President Rashad Robinson said of the upcoming policy shift.

“… Facebook’s update should move Twitter, YouTube, and Amazon to act urgently to stem the growth of white nationalist ideologies, which find space on platforms to spread the violent ideas and rhetoric that inspired the tragic attacks witnessed in Charlottesville, Pittsburgh, and now Christchurch.”

TechCrunch has reached out to Facebook for more details about the new policy on white nationalism and white separatism and will be following the story as it develops.

Facebook’s shift toward taking white supremacism in its many forms more seriously is a big deal. Online platforms, particularly those driven by algorithms, play a big role in funneling users toward suggested content. As long as white supremacy, under the guise of white nationalism or white separatism, has a place on major tech platforms, users expressing even passing interest in white supremacist themes and language will be funneled deeper down the radicalization rabbit hole.

Facebook has taken major strides in the last year, taking action against white supremacy-adjacent groups like the Proud Boys, which relied the platform for international recruitment. Still, it wasn’t very long ago that a simple search of a ubiquitous white supremacist term like “1488” would steer Facebook users toward a wealth of memes, posts and groups promoting violence against jews and the black community, normalizing race-based hate in the process.



source https://techcrunch.com/2019/03/27/facebook-white-nationalism-ban/

Twitter took over a user’s account and joked about reading their DMs

At a time when tech giants have come under fire for failing to protect the private data of their users, Twitter took over one of its user’s accounts for fun and then tweeted jokes about reading the account’s private messages. The account, to be clear, was willingly volunteered for this prank by social media consultant Matt Navarra, who’s well-known in some Twitter circles for being among the first to spot new features on social media platforms like Twitter and Facebook.

In fact, TechCrunch itself has credited Navarra on a number of occasions for his tweets about features like Twitter’s new camera, Facebook’s “time spent” dashboard, Facebook’s “Explore” feed, Instagram’s “Do Not Disturb” setting, and more. Several other tech news sites have done the same, which means Navarra’s private messages (direct messages, aka DM’s) probably included a lot of conversations between himself and various reporters.

He’s also regularly tipped off about upcoming features or those in testing on sites like Twitter. One could assume he has regular conversations with his network of tipsters through DM’s, as well.

Initially, we believed the whole “account takeover” was just a joke – perhaps a case of Navarra poking fun at himself and his own obsession with social media. After all, “takeovers” are a common social media stunt these days, particularly on Instagram Stories. But they usually involve an individual posting for a brand – not a brand posting for an individual.

Navarra had the idea on Monday, and tweeted out a call for someone to run his account for a day.

He tells TechCrunch he had a tragic incident in his family, and offered the chance for someone else to tweet as him for the day so he could take a day away from Twitter. He also thought it could be fun. (Twitter tells us he remained logged in while the company was tweeting from his account, however.)

Navarra says he was surprised that Twitter volunteered for the job, and he agreed to give them control. Most of his followers – fellow social media enthusiasts – were excited and amused about the plan, which they touted as “epic,” “gold,” and a “great idea!

Navarra on Tuesday tweeted out photos of himself handing over his account key to Twitter in a DM thread.

On Tuesday, Twitter began tweeting as Navarra. This mostly involved some gentle roasting – like tweets about muting people asking for an “edit” button, and other nonsense. Twitter said then it was going to tweet out some of Navarra’s drafts, and posted things like “who has a Google Wave code?” and something about BBM, among other things. (Navarra says these were fake – not real drafts.)

But other jokes were less funny. Twitter said it was reading Navarra’s DMs, for example.

(At the time of posting, these embedded tweets were posted from “Tweet Navarra” as Twitter temporarily changed the account name while it was tweeting as Matt. But it’s been since changed back, so these embeds show the current account name, “Matt Navarra.”)

The company then posted a screenshot of his Direct Message inbox to poke fun at the fact that he had DM’d with an account called “Satan,” in one incident.

Navarra played along, joking from his new account for the day @realmattnavarra for Twitter to “ignore that DM from Zuck.”

While I personally had not DM’d Navarra anything compromising, I can’t speak for everyone who had ever messaged him. Even if Navarra had signed up to have his account taken over, those he messaged with had not volunteered to have their privacy violated. And though my conversations with him were innocuous, it was disconcerting to know that my message history with a private individual was accessible by someone at Twitter.

Reached for comment, Navarra claims his “DMs were all deleted” before Twitter entered his account. Unfortunately, there’s no way to verify this as DM deletion on Twitter is one-sided. That means that even if he deleted the DMs, the person who sent them could still view them in their own inbox.

It also appears from the screenshot Twitter posted that the entire inbox hadn’t been wiped.

At the end of the day, Navarra may have been misguided with this stunt – perhaps he should have first demonstrated that he had cleaned out his inbox by posting a tweet of it being empty – but he is not a public social media company. It’s completely nuts that Twitter thought this was a funny idea.

Whether or not Twitter actually saw private conversations, it’s bad optics for the company to take over a user’s account for a lark then joke about violating users’ privacy at a time when tech giants like Facebook and Google are under threat of increased regulations for not taking care of users’ private data.

Twitter did not provide a comment, but confirmed it logged into Navarra’s account for a few hours for the takeover in the hopes of starting fun conversations with his followers.



source https://techcrunch.com/2019/03/27/twitter-took-over-a-users-account-and-joked-about-reading-their-dms/

Report: Grindr’s Chinese owner Kunlun is selling the dating app after CFIUS raised personal data concerns

Grindr, the popular dating app for gay, bisexual, transgender and queer people, looks like it might be changing hands again, a year after it was acquired at a valuation of $245 million. According to a report in Reuters, Grindr’s owner Kunlun is looking for a buyer of the company after the Committee on Foreign Investment in the United States (CFIUS) determined that having the app owned by a Chinese company poses a national security risk.

Kunlun originally acquired a 60 percent stake in the company in 2016 for $93 million and completed the acquisition in January 2018, reportedly paying an additional $152 million.

Kunlun also publishes games, provides online financial services, and has other internet holdings such as the Opera internet browser. It has something of a track record with regulators over data privacy concerns, but also of being okay with losing battles to win the war, so to speak.

In 2016, when the company was part of a consortium acquiring the internet company Opera for $1.2 billion, it eventually renegotiated the deal down to $600 million for only part of the business after regulators raised red flags over data protection concerns. Kunlun is now a 48 percent shareholder of Opera Software as part of the Chinese consortium that owns the Norwegian company.

In August, it was reported that Kunlun had started the ball rolling for an IPO of the Grindr app. That is a process that has now been halted, writes Reuters, with the investment bank Cowen now handling enquiries in a sale process instead.

Interested parties  reportedly include investment groups and competitors. We have reached out to the Match Group (which owns Tinder), Bumble and Bumble’s owner Badoo to ask if they are among the bidders.

So far, Badoo’s founder and CEO Andrey Andreev has responded to say his company is not among the bidders.

“We are aware Grindr is looking for a new buyer,” he said, “however Badoo is not looking for any new additions to bring into our family. We are currently committed to our gay dating app and community, Chappy, along with the many other apps under our umbrella. As opposed to other technology groups, we have never bought an existing dating app as we believe in building and growing our own dating apps leveraging the technology and talent within the Group.”

We have also contacted Kunlun and Grindr for comment and will update this post as we learn more.

According to the report, the main reason for the CFIUS flagging Kunlun’s ownership is its concern over personal data protection.

Personal data protection has become a growing area of concern for government agencies because of an increasing number of data breaches, and how that data in turn gets used. The problem is not just private individuals, but specifically those who are in the government or military, who might be more vulnerable routes to disclosing confidential state information if their data gets compromised.

It’s not clear from the report what the specific concerns are that the CFIUS had with Grindr’s own data and how it is used. However, it’s notable that the company — which reported 3.3 million daily active users globally at the time of its acquisition last year, with some 27 million registered users overall as of 2017 — has been in the spotlight several times in the last few years over personal data and its handling of it.

Back in 2016, a researcher demonstrated how malicious hackers could pinpoint the location of users on the app. In 2018, it got embroiled in a controversy around how it shared users’ HIV status with third parties. Later in the year, the app was found again to be exposing users’ exact locations, this time to a third-party app that had gained unauthorized access to Grindr’s private API. And at a time when opinion has very much soured over just how much Facebook knows about us and how that information is used, Grindr was found (along with other apps) to be sending a lot of information to them, by way of its use of the Facebook login.

Agencies and others in positions of power in government have not been the quickest-responding to changing tides in technology, what the implications of those might be, and how they could and should act on behalf of consumers and the state to help protect them. (As one small example, if you watched any of the hearings involving Facebook and other internet companies, the elementary nature of some of the questions highlighted just how far behind certain decision makers are in their understanding of tech.)

In light of that, the CFIUS seems to be trying to redouble its efforts to help address that.

Notably, as Reuters points out, this is a very rare instance of the inter-agency committee flagging an acquisition that has already closed. Usually, it will halt a deal before it is completed, such as in the case of China’s Alipay dropping its planned acquisition of MoneyGram or Broadcom’s failed acquisition of Qualcomm, both stemming from objections by the CFIUS.

It seems that one of the reasons why the CFIUS has acted, or is in a position to be able to flag the sale after it’s completed, is because Kunlun never submitted its acquisition of Grindr to the agency for review at the time of either the first or second tranche of the deal, Reuters writes.

The twist that the acquirer happened to be Chinese, of course, is also notable.

China has been identified numerous times as the backer of many state-sponsored hacking groups; leading companies from the country, like Huawei, are embroiled in ongoing cases of corporate espionage; and more generally country is in the middle of a trade war with the US. That trade war concerns tariffs between the two countries, and technology is one of the leading actors in it because of the huge business that it represents. Beyond that, technology and specifically the data that can be collected using technology provide huge leverage in the power one country can hold over the other.



source https://techcrunch.com/2019/03/27/report-grindrs-chinese-owner-kunlun-is-selling-the-dating-app-after-cfius-raised-personal-data-concerns/

Tuesday 26 March 2019

Telegram adds ‘delete everywhere’ nuclear option to private chats — killing chat history

Telegram has added a feature that lets a user delete messages in one-to-one private chats, after the fact, and not only from their own inbox.

The new ‘nuclear option’ delete feature allows a user to selectively delete their own messages and/or messages sent by the other person in the chat. They don’t even have to have composed the original message or begun the thread to do so. They can just decide it’s time.

Let that sink in.

All it now takes is a few taps to wipe all trace of a historical one-to-one communication — from both your own inbox and the inbox of whoever else you were chatting with (assuming they’re also running the latest version of Telegram’s app).

NB: An earlier version of this article incorrectly stated this can be done in group chats too. However only a group admin has the power to blanket ‘delete everywhere’ messages in a group chat; non-admin members of a group chat can only delete messages from their own inboxes so only an admin can purge group chat history.  

Just over a year ago Facebook’s founder Mark Zuckerberg was criticized for silently and selectively testing a similar feature by deleting messages he’d sent from his interlocutors’ inboxes — leaving absurdly one-sided conversations. The episode was dubbed yet another Facebook breach of user trust.

Facebook later rolled out a much diluted Unsend feature — giving all users the ability to recall a message they’d sent but only within the first 10 minutes.

Telegram has gone much, much further. This is a perpetual, universal unsend of anything in a private chat.

The “delete any message in both ends in any private chat, anytime” feature has been added in an update to version 5.5 of Telegram — which the messaging app bills as offering “more privacy”, among a slate of other updates including search enhancements and more granular controls.

To delete a message from both ends a user taps on the message, selects ‘delete’ and then they’re offered a choice of ‘delete for [the name of the other person in the chat] or ‘delete for me’. Selecting the former deletes the message everywhere, while the later just removes it from your own inbox.

Explaining the rational for adding such a nuclear option via a post to his public Telegram channel yesterday, founder Pavel Durov argues the feature is necessary because of the risk of old messages being taken out of context — suggesting the problem is getting worse as the volume of private data stored by chat partners continues to grow exponentially.

“Over the last 10-20 years, each of us exchanged millions of messages with thousands of people. Most of those communication logs are stored somewhere in other people’s inboxes, outside of our reach. Relationships start and end, but messaging histories with ex-friends and ex-colleagues remain available forever,” he writes.

“An old message you already forgot about can be taken out of context and used against you decades later. A hasty text you sent to a girlfriends in school can come haunt you in 2030 when you decide to run for mayor.”

Durov goes on to claim that the new wholesale delete gives users “complete control” over messages, regardless of who sent them.

However that’s not really what it does. More accurately it removes control from everyone in any private chat, and opens the door to the most paranoid; lowest common denominator; and/or a sort of general entropy/anarchy — allowing anyone in a private thread to choose to edit or even completely nuke the chat history if they so wish at any moment in time.

The feature could allow for self-servingly and selectively silent and/or malicious edits that are intended to gaslight/screw with others, such as by making them look mad or bad. (A quick screengrab later and a ‘post-truth’ version of a chat thread is ready for sharing elsewhere, where it could be passed off a genuine conversation even though it’s manipulated and therefore fake.)

Or else the motivation for editing chat history could be a genuine concern over privacy, such as to be able to remove sensitive or intimate stuff — say after a relationship breaks down.

Or just for kicks/the lolz between friends.

Either way, whoever deletes first seizes control of the chat history — taking control away from the other person in the process. RIP consent. This is possible because Telegram’s implementation of the super delete feature covers all messages, not just your own, and literally removes all trace of the deleted comms.

So unlike rival messaging app WhatsApp, which also lets users delete a message for everyone in a chat after the fact of sending it (though in that case the delete everywhere feature is strictly limited to messages a person sent themselves), there is no notification automatically baked into the chat history to record that a message was deleted.

There’s no record, period. The ‘record’ is purged. There’s no sign at all there was ever a message in the first place.

We tested this — and, well, wow.

It’s hard to think of a good reason not to create at very least a record that a message was deleted which would offer a check on misuse.

But Telegram has not offered anything. Anyone can secretly and silently purge the private record.

Again, wow.

There’s also no way for a user to recall a deleted message after deleting it (even the person who hit the delete button). At face value it appears to be gone for good. (A security audit would be required to determine whether a copy lingers anywhere on Telegram’s servers for standard chats; only its ‘secret chats’ feature uses end-to-end encryption which it claims “leave no trace on our servers”.)

In our tests on iOS we also found that no notifications is sent when a message is deleted from a Telegram private chat so the other person in an old convo might simply never notice changes have been made, or not until long after. After all human memory is far from perfect and old chat threads are exactly the sort of fast-flowing communication medium where it’s really easy to forget exact details of what was said.

Durov makes that point himself in defence of enabling the feature, arguing in favor of it so that silly stuff you once said can’t be dredged back up to haunt you.

But it cuts both ways. (The other way being the ability for the sender of an abusive message to delete it and pretend it never existed, for example, or for a flasher to send and subsequently delete dick pics.)

The feature is so powerful there’s clearly massive potential for abuse. Whether that’s by criminals using Telegram to sell drugs or traffic other stuff illegally, and hitting the delete everywhere button to cover their tracks and purge any record of their nefarious activity; or by coercive/abusive individuals seeking to screw with a former friend or partner.

The best way to think of Telegram now is that all private communications in the app are essentially ephemeral.

Anyone you’ve ever chatted to one-on-one could decide to delete everything you said (or they said) and go ahead without your knowledge let alone your consent.

The lack of any notification that a message has been deleted will certainly open Telegram to accusations it’s being irresponsible by offering such a nuclear delete option with zero guard rails. (And, indeed, there’s no shortage of angry comments on its tweet announcing the feature.)

Though the company is no stranger to controversy and has structured its business intentionally to minimize the risk of it being subject to any kind of regulatory and/or state control, with servers spread opaquely all over the world, and a nomadic development operation which sees its coders regularly switch the country they’re working out of for months at a time.

Durov himself acknowledges there is a risk of misuse of the feature in his channel post, where he writes: “We know some people may get concerned about the potential misuse of this feature or about the permanence of their chat histories. We thought carefully through those issues, but we think the benefit of having control over your own digital footprint should be paramount.”

Again, though, that’s a one-sided interpretation of what’s actually being enabled here. Because the feature inherently removes control from anyone it’s applied to. So it only offers ‘control’ to the person who first thinks to exercise it. Which is in itself a form of massive power asymmetry.

For historical chats the person who deletes first might be someone with something bad to hide. Or it might be the most paranoid person with the best threat awareness and personal privacy hygiene.

But suggesting the feature universally hands control to everyone simply isn’t true.

It’s an argument in line with a libertarian way of thinking that lauds the individual as having agency — and therefore seeks to empower the person who exercises it. (And Durov is a long time advocate for libertarianism so the design choice meshes with his personal philosophy.)

On a practical level, the presence of such a nuclear delete on Telegram’s platform arguably means the only sensible option for all users that don’t want to abandon the platform is to proactive delete all private chats on a regular and rolling basis — to minimize the risk of potential future misuse and/or manipulation of their chat history. (Albeit, what doing that will do to your friendships is a whole other question.)

Users may also wish to backup their own chats because they can no longer rely on Telegram to do that for them.

While, at the other end of the spectrum — for those really wanting to be really sure they totally nuke all message trace — there are a couple of practical pitfalls that could throw a spanner in the works.  

In our tests we found Telegram’s implementation did not delete push notifications. So with recently sent and deleted messages it was still possible to view the content of a deleted message via a persisting push notification even after the message itself had been deleted within the app.

Though of course, for historical chats — which is where this feature is being aimed; aka rewriting chat history — there’s not likely to be any push notifications still floating around months or even years later to cause a headache.

The other major issue is the feature is unlikely to function properly on earlier versions of Telegram. So if you go ahead and ‘delete everywhere’ there’s no way back to try and delete a message again if it was not successfully purged everywhere because the other person in the chat was still running an older version of Telegram.

Plus of course if anyone has screengrabbed your private chats with them already there’s nothing you can do about that.

In terms of wider impact, the nuclear delete might also have the effect of encouraging more screengrabbing (or other backups) — as users hedge against future message manipulation and/or purging. Or to make sure they have a record of any abusive messages.

That would just create more copies of your private messages in places you can’t at all control and where they could potentially leak if the person creating the backups doesn’t secure them properly — so the whole thing risks being counterproductive to privacy and security, really. Because users are being encouraged to mistrust everything.

Durov claims he’s comfortable with the contents of his own Telegram inbox, writing on his channel that “there’s not much I would want to delete for both sides” — while simultaneously claiming that “for the first time in 23 years of private messaging, I feel truly free and in control”.

The truth is the sensation of control he’s feeling is fleeting and relative.

In another test we performed we were able to delete private messages from Durov’s own inbox, including missives we’d sent to him in a private chat and one he’d sent us. (At least, in so far as we could tell — not having access to Telegram servers to confirm; but the delete option was certainly offered and content (both ours and his) disappeared from our end after we hit the relevant purge button.)

Only Durov could confirm for sure that the messages have gone from his end too. And most probably he’d have trouble doing so as it would require incredible memory for minor detail. But the point is if the deletion functioned as Telegram claims it does, purging equally at both ends, then Durov was not in control at all because we reached right into his inbox and selectively rubbed some stuff out. He got no say at all.

That’s a funny kind of agency and a funny kind of control.

One thing certainly remains in Telegram users’ control: The ability to choose your friends — and choose who you talk to privately.

Turns out you need to exercise that power very wisely.

Otherwise, well, other encrypted messaging apps are available…



source https://techcrunch.com/2019/03/25/going-going-gone/